The Property Manager Who Takes a Pay Cut When We Miss Your Revenue Goal

Here's a question most property managers don't want you to ask: what happens to their fee when your property has a bad month?

The answer, almost always, is nothing. They keep charging the same 20% whether they hit your goals or not. That's not accountability — that's just a billing arrangement.

We built TruStay to answer that question differently.

Our base management fee is 20%. But the number that matters is what happens around it: if we miss your agreed revenue goal for the month, our fee drops to 17%. If we hit it, we stay at 20%. If we beat it, our fee goes up to 23%.

That's the whole model. No fine print. The 17, 20, and 23 are written into your contract from day one.

When we miss, we take less. That keeps us honest. It also means we're not going to show you inflated projections to win your business — because we'd be the ones absorbing the miss.

Most property managers don't offer this because it's uncomfortable. A sliding fee means you take the hit alongside your owner when things don't go as planned.

We are — because we think it's the only model that makes sense if you're actually asking an owner to trust you with their property. If you own a short-term rental in Utah, Colorado, Idaho, or Texas and you're evaluating property managers, ask every one of them: what happens to your fee when you miss?

If they don't have a clear answer, that's your answer.

Pricing is the engine. We use dynamic rate tools to adjust your nightly rate based on demand, local events, seasonal trends, and what comparable properties in your market are doing.

Guest experience is what earns the reviews, and reviews drive future bookings. That means responsive communication, consistent cleaning, and a property that's ready on time. Not most of the time — every time.

Operations is everything behind the scenes: maintenance vendors, scheduling, owner reporting. You should know exactly how your property is performing without having to chase us down to find out.

We work with owners in Utah, Colorado, Idaho, and Texas who treat their rental as an investment. Owners who want real revenue projections, not inflated ones designed to win their signature. Owners who want to hold their manager accountable — and want that in writing.

We're not for everyone. If you're looking for the lowest commission around, we're probably not it. If you want a manager who shares your downside when things don't go as planned, that's exactly what we're built for.

Get your free TruQuote — a no-commitment revenue estimate based on real comparable data in your market. It takes about 10 minutes, and you'll walk away knowing what your property can realistically earn.