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Hello Andrews,
Welcome to TruStay!

We're thrilled to partner with you to maximize the potential of your short-term rental property! Below is a step-by-step checklist to ensure a smooth onboarding process. Please fill in the following information to the best of your ability so we can discuss during your onboarding call. Please reach out if you have any questions.

1. Property Details

Property Details

Technology

Guest Entry

*Smart lock must be Wi-Fi capable and from the following brands: August, Yale, Schlage, Kwikset. Recommended smartlock: Schlage BE499WB Smart Lock.

2. Services

Please select all services you would like TruStay to coordinate.

3. Listing Details

Digital Guestbook

Having a digital guestbook for your home enhances the guest experience and helps your property stand out from the crowd.


Please see our example Digital Guestbook here:

Sample Digital Guestbook.

House Rules

House rules provide you an opportunity to communicate your expectations for your guests, including check in/check out times and directions, quiet hours, pet policy, etc.)


Please see our example House Rules for the most commonly used rules:

Sample House Rules

Cleaning & Restocking Checklist

This is essential for cleaners to know how to clean your home and when to let us know when to order more inventory.


Please see our example Cleaning and Restocking Checklist for the most commonly used instructions for cleaners:

Sample Cleaning and Restocking Checklist

Property Inventory

Please provide an inventory of your property to the best of your ability using the following link:

Andrews_Inventory.

4. Thank You!

Thank you for taking the time to provide this information—it helps us ensure a seamless setup for your property. As always, please reach out if you need anything.

Timothy Shin

Phone: (435) 271-3701

Email: tims@trustaypm.com

We’re excited to take the first steps of this journey with you. Let’s make your property a standout success in the short-term rental market!

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