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Comparing Phoenix Airbnb Property Management Companies: Which One Is Right for You?

2 days ago

4 min read

1

Person holding a digital device, comparing management options.

With Phoenix continuing to grow as a top destination for short-term rentals, many hosts and investors are turning to professional property managers to streamline their operations and boost their returns. But not all companies offer the same services, pricing models, or transparency.



If you're searching for Phoenix Airbnb property management companies, here's what you need to know to make the smartest decision for your property.


What to Look for in a Phoenix Airbnb Property Management Company


Every management company offers something different. When comparing your options, make sure to evaluate:


  • Pricing and Fee Structure – Are they percentage-based, flat-rate, or tiered?

  • Services Included – Do they handle guest communication, cleaning, maintenance, pricing, and compliance?

  • Technology and Transparency – Can you see your performance data? Do they use pricing tools, automation, or proprietary tech?

  • Reputation and Reviews – What do other owners say? How do they handle issues? Are they consistent and communicative?


Also consider whether the company has experience in your type of property (condos, multi-units, luxury homes) and how they support growth if you're planning to expand your portfolio.


Popular Phoenix Airbnb Property Management Companies (At a Glance)


Here’s a quick comparison of common providers operating in the Phoenix metro area. This general overview is based on publicly available info as of 2025:

Company Name

Pricing Model

Services Included

Notes

Evolve

Flat 10%

Limited services; no cleaning/maintenance

Budget-friendly but DIY heavy

Vacasa

20–35%

Full-service

Mixed reviews on service quality; strong brand recognition

Awning

15–20%

Full-service with smart tech

Strong data tools; personalized support may vary

iTrip

15–25%

Full-service

Franchise model means experience may vary by location

Below Market Avg, adjusted based on actual sales

Full-service + owner-first transparency

Personal support, detailed reporting, and property analysis

Types of Services You Should Expect


Not all Phoenix Airbnb property management companies offer the same level of service. Some provide basic listing support, while others operate like full hospitality teams. When evaluating companies, look for services that cover the following areas:


Guest Experience


  • 24/7 guest communication

  • Automated check-in and smart lock integration

  • Concierge services or local recommendations


Property Maintenance & Housekeeping


  • Scheduled cleanings and inspections

  • Linen and supply management

  • Reliable maintenance coordination


Revenue Optimization


  • Dynamic pricing software

  • Regular rate audits and seasonal strategy adjustments

  • Performance benchmarking and reporting


Compliance and Licensing


  • STR permit application support

  • Tax collection and remittance

  • Local regulation updates


A truly full-service firm should offer solutions in all these categories—not just the basics.


Key Questions to Ask Before Signing a Contract


Before you partner with a management company, make sure you understand exactly what you're getting. Ask questions like:


  • Are cleaning fees passed on to the guest, or taken from my earnings?

  • How often will I receive performance reports, and what do they include?

  • Is there a cancellation policy if I want to switch providers?

  • Do you assist with design, photography, or staging?

  • How do you screen guests and handle damage claims?


Clarity upfront prevents surprises down the line.


How TruStay Compares


TruStay is designed for owners who want full-service management without inflated fees or rigid processes. We believe short-term rental owners deserve smarter support that adapts to their goals—not just one-size-fits-all service.

Here’s how we’re different:


  • Affordable pricing below industry average—and adjusted based on your property's actual sales performance

  • Revenue-first approach focused on net income, not just occupancy

  • Real-time visibility into your property’s performance and calendar

  • Tailored strategy support, whether you're growing or optimizing a single listing

  • Pre-purchase consulting to evaluate potential investment properties before you buy


We’ve helped owners improve guest satisfaction, increase annual revenue, and gain back hours of their time by taking the heavy lifting off their plates.


The Phoenix STR Landscape in 2025


Phoenix remains one of the most promising short-term rental markets in the U.S., thanks to:


  • Strong year-round tourism (sports events, golf, weather, festivals)

  • High demand during spring training and winter months

  • Comparatively favorable regulations (with a permit requirement but no total bans)


However, the market is maturing. With more listings on Airbnb and Vrbo than ever before, hosts need to do more to stand out. Professional photography, stellar guest reviews, and strategic pricing are no longer optional—they’re essential.


When Should You Hire a Property Manager?


Hiring a property manager isn’t just for out-of-state owners. Here are a few signs that it may be time to outsource:


  • You're burned out from late-night messages or last-minute issues

  • Your occupancy or pricing has plateaued

  • You're expanding to multiple properties

  • You want to spend more time enjoying your income—not managing it


Even seasoned hosts often see a jump in bookings or income when they hand over the reins to a team that knows how to optimize.


Final Thoughts


Choosing the right management partner is one of the most important decisions you’ll make as an STR owner. The best Phoenix Airbnb property management companies combine smart systems with transparent service, pricing that makes sense, and a genuine focus on your success.


Whether you're new to the game or looking to scale, TruStay is here to provide personalized, professional support that helps you maximize earnings while protecting your time.


Contact TruStay today for a free quote and insight into what your property could be doing. We’ll help you make the best decision—even if it’s not us.


2 days ago

4 min read

1

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