
Comparing Phoenix Airbnb Property Management Companies: Which One Is Right for You?
2 days ago
4 min read
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With Phoenix continuing to grow as a top destination for short-term rentals, many hosts and investors are turning to professional property managers to streamline their operations and boost their returns. But not all companies offer the same services, pricing models, or transparency.
If you're searching for Phoenix Airbnb property management companies, here's what you need to know to make the smartest decision for your property.
What to Look for in a Phoenix Airbnb Property Management Company
Every management company offers something different. When comparing your options, make sure to evaluate:
Pricing and Fee Structure – Are they percentage-based, flat-rate, or tiered?
Services Included – Do they handle guest communication, cleaning, maintenance, pricing, and compliance?
Technology and Transparency – Can you see your performance data? Do they use pricing tools, automation, or proprietary tech?
Reputation and Reviews – What do other owners say? How do they handle issues? Are they consistent and communicative?
Also consider whether the company has experience in your type of property (condos, multi-units, luxury homes) and how they support growth if you're planning to expand your portfolio.
Popular Phoenix Airbnb Property Management Companies (At a Glance)
Here’s a quick comparison of common providers operating in the Phoenix metro area. This general overview is based on publicly available info as of 2025:
Company Name | Pricing Model | Services Included | Notes |
Evolve | Flat 10% | Limited services; no cleaning/maintenance | Budget-friendly but DIY heavy |
Vacasa | 20–35% | Full-service | Mixed reviews on service quality; strong brand recognition |
Awning | 15–20% | Full-service with smart tech | Strong data tools; personalized support may vary |
iTrip | 15–25% | Full-service | Franchise model means experience may vary by location |
Below Market Avg, adjusted based on actual sales | Full-service + owner-first transparency | Personal support, detailed reporting, and property analysis |
Types of Services You Should Expect
Not all Phoenix Airbnb property management companies offer the same level of service. Some provide basic listing support, while others operate like full hospitality teams. When evaluating companies, look for services that cover the following areas:
Guest Experience
24/7 guest communication
Automated check-in and smart lock integration
Concierge services or local recommendations
Property Maintenance & Housekeeping
Scheduled cleanings and inspections
Linen and supply management
Reliable maintenance coordination
Revenue Optimization
Dynamic pricing software
Regular rate audits and seasonal strategy adjustments
Performance benchmarking and reporting
Compliance and Licensing
STR permit application support
Tax collection and remittance
Local regulation updates
A truly full-service firm should offer solutions in all these categories—not just the basics.
Key Questions to Ask Before Signing a Contract
Before you partner with a management company, make sure you understand exactly what you're getting. Ask questions like:
Are cleaning fees passed on to the guest, or taken from my earnings?
How often will I receive performance reports, and what do they include?
Is there a cancellation policy if I want to switch providers?
Do you assist with design, photography, or staging?
How do you screen guests and handle damage claims?
Clarity upfront prevents surprises down the line.
How TruStay Compares
TruStay is designed for owners who want full-service management without inflated fees or rigid processes. We believe short-term rental owners deserve smarter support that adapts to their goals—not just one-size-fits-all service.
Here’s how we’re different:
Affordable pricing below industry average—and adjusted based on your property's actual sales performance
Revenue-first approach focused on net income, not just occupancy
Real-time visibility into your property’s performance and calendar
Tailored strategy support, whether you're growing or optimizing a single listing
Pre-purchase consulting to evaluate potential investment properties before you buy
We’ve helped owners improve guest satisfaction, increase annual revenue, and gain back hours of their time by taking the heavy lifting off their plates.
The Phoenix STR Landscape in 2025
Phoenix remains one of the most promising short-term rental markets in the U.S., thanks to:
Strong year-round tourism (sports events, golf, weather, festivals)
High demand during spring training and winter months
Comparatively favorable regulations (with a permit requirement but no total bans)
However, the market is maturing. With more listings on Airbnb and Vrbo than ever before, hosts need to do more to stand out. Professional photography, stellar guest reviews, and strategic pricing are no longer optional—they’re essential.
When Should You Hire a Property Manager?
Hiring a property manager isn’t just for out-of-state owners. Here are a few signs that it may be time to outsource:
You're burned out from late-night messages or last-minute issues
Your occupancy or pricing has plateaued
You're expanding to multiple properties
You want to spend more time enjoying your income—not managing it
Even seasoned hosts often see a jump in bookings or income when they hand over the reins to a team that knows how to optimize.
Final Thoughts
Choosing the right management partner is one of the most important decisions you’ll make as an STR owner. The best Phoenix Airbnb property management companies combine smart systems with transparent service, pricing that makes sense, and a genuine focus on your success.
Whether you're new to the game or looking to scale, TruStay is here to provide personalized, professional support that helps you maximize earnings while protecting your time.
Contact TruStay today for a free quote and insight into what your property could be doing. We’ll help you make the best decision—even if it’s not us.